Shipping within Canada
|ORDER VALUE||SHIPPING COST|
|BC, AB, SASK, MB, ON, Maritimes||Over $99||FREE|
|BC, AB, SASK, MB, ON, Maritimes||Under $99||Flat $20|
|BC, AB, SASK, MB, ON, Maritimes - Express Shipping||$20-$40 depending on cart value|
|NWT, Nunavut, YK||Please Contact Us|
For orders in the USA and International, please contact us to obtain a shipping quote.
Additional Shipping Terms
Please note that due to the existing Sports Experts franchise network in Quebec we are not able to ship to Quebec. We apologize for any inconvenience this causes.
Some items may be subject to additional shipping and handling charges due to size, weight or replacement value (insured shipments). Some items will have additional shipping costs visible at check-out, however for others you will be notified of these extra charges via email or phone before we finalize your order. All oversized items that are excluded from our free shipping policy will be identified prior to check-out.
Orders are subject to verification and approval before shipping. Though we do everything we can to ensure your order will arrive on time, Ernie’s Sports Experts cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc.
Orders paid with PayBright will take 24 to 48 hours for credit approval before shipment, and will also require a copy of your government-issued photo ID to verify before being shipped.
Orders are shipped out on regular business days, Monday to Friday, excluding statutory holidays. Ernie’s Sports Experts will not accept responsibility should your package be lost, stolen, or should you be unable to locate it for any reason despite it being listed as delivered (via tracking number).
Free Local Area Delivery
On purchases over $49 we are happy to provide our own local delivery free of charge to addresses within Grande Prairie, Fort St John and communities within a 30km radius of each. For orders under $49, there will be a small $7 charge for this service.
Local deliveries are usually done by the next business day, although delivery times may be shorter or slightly longer depending on seasonality and the items ordered.
We do our best to fulfill and process your order as quickly as possible; however, some orders can take until the next business day to complete, while bicycles may take up to 2-3 business days to be built.
When picking up your order, simply text us at 780.539.6262 (Grande Prairie) or 250.785.7771 (Fort St John) when you arrive in our parking lot. You will be required to present your online order confirmation (printed out or on a smartphone), as well as 1 piece of government-issued photo ID.
If you would like someone else to pick up your order, please let us know in the “Notes” section of your order, or by follow-up email.